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This policy covers the company’s use of personal information that it collects when you use our website.

From time to time, you will be asked to submit personal information about yourself (e.g. name and email address) in order to receive or use services on our website. Such services could include newsletters, competitions, live chats, message boards , membership and purchases.

By entering your details in the fields requested, you enable the company and its service providers to provide you with the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. When using your personal information the company will act in accordance with current legislation and aim to meet current Internet best

Use and storage of your personal information

When you supply any personal information to us (e.g. for product purchases or updates) we have legal obligations towards you in the way we use this data. We must collect the information fairly, that is, we must explain how we will use it (see the notices on particular web pages that let you know why we are requesting the information) and tell you if we want to pass the information on to anyone else.

In general, any information you provide to the company will only be used within the company and by its agents and service providers. Your information will be disclosed where we are obliged or permitted by law. Also, if you post or send offensive, inappropriate or objectionable content anywhere on the website or to the company or otherwise engage in any disruptive behaviour on the website, the company can use whatever information that is available to it about you to stop such behaviour. This may involve informing relevant third parties such as your employer, school e-mail/Internet provider and law enforcement agencies about the content and your behaviour.

We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.

If you are notified on the web site that your information may be used to allow the company to contact you for "service administration purposes", this means that the company may contact you for a number of purposes related to the service you have signed up for. For example, we may wish to provide you with password reminders or notify you that the particular service has been suspended for maintenance. We will not contact you for promotional purposes, such as notifying you of improvements to the service or new services on unless you specifically agree to be contacted for such purposes at the time you submit your information on the site, or at a later time if you sign up specifically to receive such promotional information.

Access to your personal information

You have the right to request a copy of the personal information the BBC holds about you and to have any inaccuracies corrected. (We do not charge for information requests.)

All we ask is you send your written request with a self addressed envelope to the Data Protection Officer, Cornwall Tourist Pass LImited.

Users 16 and under

If you are aged 16 or under, please get your parent/guardian's permission beforehand whenever you provide personal information to the BBC's website. Users without this consent are not allowed to provide us with personal information.

If you wish to complain about any failure of our service where matters of information are concerned, you can make a formal complaint via the Information Commissioners Office. Their web address is http://www.ico.gov.uk/ or you can write to them at The Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF The Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

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