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Your use of this web site hosted by Cornwall Tourist Pass Limited and/or its various affiliates, subsidiaries or service providers is subject to the following terms and conditions:
Copyright and Trade Marks
All materials on this web site are the copyright of Cornwall Tourist Pass Limited or are reproduced with permission from other copyright owners. All rights are reserved. The materials on this web site may be retrieved and downloaded solely for personal use. No materials may otherwise be copied, modified, published, broadcast or otherwise distributed without the prior written permission.
Cornwall Tourist Pass Limited and/or any other names of products or services provided by it and referred to on this web site are either trademarks or registered trademarks of Cornwall Tourist Pass Limited.
For information on obtaining permission to reproduce or translate copyright material, email us at wmills@cornwalltouristpass.com
Monitoring of e-mail
We may monitor e-mail communications with us (this includes any member of staff). Any such monitoring will take place in accordance with the law.
Web Statistics
We use log files generated by our web servers to analyse site usage and statistics but the files do not identify any personal information. Log file analysis helps us to understand usage patterns on our website and to make improvements to our service.
Links
Links to other web sites are provided by us in good faith and for information only. We disclaim any responsibility for the materials contained in any web site linked to this site.
Financial Information
We have been informed by our payment clearing provider and have checked their statements to the best of our ability that they do not share your credit Pass or bank account number with any other party including ourselves. They process data in compliance with the EU Directive and US data privacy laws applicable to financial institutions. They do not sell or rent its users' personal information to third parties for their marketing purposes and will disclose users' personal information only in accordance with their privacy policy. They utilise computer safeguards such as firewalls and data encryption, enforces physical access controls to its buildings and files, and authorizes access to personal information only for those employees who require it to fulfill their job responsibilities. For a more information on how they process your data please see their privacy policy.
We only retain sufficient details of the transaction to satisfy our requirements under company law and other legislation for audit purposes and any other such obligations required of an operating company.
Interactive material
Portions of this site may allow users to post their own material. Materials posted by users do not necessarily reflect the views of Cornwall Tourist Pass Limited. By posting materials on this site, you represent that you have all necessary rights in and to such materials and that such materials will not infringe any personal or proprietary rights of any third parties, nor will such materials be defamatory, unlawful, threatening, obscene or otherwise objectionable.
Cornwall Tourist Pass Limited reserves the right, at its sole discretion, to review, edit or delete any material posted by users which it deems defamatory, unlawful, threatening, obscene or otherwise objectionable. Notwithstanding the foregoing, we expressly disclaim any responsibility or liability for any material communicated by third parties through this web site.
We will review this policy in the light of comments we receive so please check the latest version. If you have any questions specifically about Privacy please contact the Data Protection Officer.
If you wish to complain about any failure of our service where matters of information are concerned, you can make a formal complaint via the Information Commissioners Office. Their web address is http://www.ico.gov.uk/ or you can write to them at The Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF The Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Other complaints about the service we have, are or have not provided can be made to various bodies, some of which are detailed here;
Email enquiries@oft.gsi.gov.uk, or write to Enquiries Unit, Office of Fair Trading, Fleetbank House, 2-6 Salisbury Square, London, EC4Y 8JX.
Email enquiries@asa.org.uk, or write to Advertising Standards Authority, Mid City Place, 71 High Holborn, London WC1V 6QT
Write to Ofcom, Riverside House, 2a Southwark Bridge Road, London, SE1 9HA
Write to Financial Services Authority, 25 The North Colonnade, Canary Wharf, London E14 5HS
Email tourism@cornwallenterprise.co.uk, or write to VisitCornwall is a service of Cornwall Enterprise, Registered Office: Pydar House, Pydar Street, Truro, Cornwall, TR1 1EA

